Privacy policy
Aurum respects your privacy. This policy explains what information we collect, how we use it and the choices you have.
Information we collect
We collect information you give us directly, such as your name, email address, shipping and billing address, and order details when you place an order or contact support.
We also collect limited technical information automatically, such as your device type, browser, pages viewed and approximate location, through cookies and similar technologies.
How we use your information
We use your information to process and deliver orders, provide customer support, send order updates, improve our website and products, prevent fraud, and meet legal obligations.
If you sign up for our emails, we use your address to send news about new colors, restocks and offers. You can unsubscribe at any time.
Payments
Payments are handled by third-party payment processors. We do not store your full card number on our servers.
Sharing your information
We share information only with service providers who help us operate our business, such as payment processors, shipping carriers, email and analytics providers, and only as needed for them to do their work. We do not sell your personal information.
Cookies
We use cookies to keep your bag, remember preferences and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.
Data retention and security
We keep your information for as long as needed to fulfill the purposes described here, and to meet tax, accounting and legal requirements. We use reasonable technical and organizational measures to protect it, but no method of transmission over the internet is completely secure.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to certain uses of it.
To make a request, email support@aurumhealthsolutions.com. We may need to verify your identity before responding.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Questions about this page? Write to us at support@aurumhealthsolutions.com and we will reply within two business days.